About the new Do-Not-Disturb policy

Dear Customers,

Please be informed that the Nigerian Communications Commission (NCC) has directed all Telecommunications Company (MTN, GLO, Airtel, Etisalat, etc.) to allow existing subscribers to opt-in to receive SMS on Telemarketing, including but not limited to Value Added Services, e.g. flight schedule, weather forecast etc. in conformity with Part 111, section 20 (2) of CCPR, while consent of new subscribers will be sought to opt-in at the beginning of the contract.

MTN NG has in response, implemented a Full Blocking mode for Do-Not-Disturb on some numbers without the consent of the subscribers on their network.

The implication of this is that, all bulk SMS that is sent to phone numbers that have been placed on Do-Not-Disturb by MTN NG will be rejected and you will still be charged, because the networks charge us for all submissions regardless of the status.

This is a general directive affecting unsolicited messages (Bulk SMS) only, phone to phone messages and bank alerts are not affected, and it has been in force since the 1st of July, 2016.

We therefore advise all stakeholders to inform their MTN recipients whose numbers are currently NOT receiving Bulk SMS which may be due to the DND policy to send STOP to 2442, and then after about 5 Mins, (irrespective of any "failed" messages received) send ALLOW to 2442.

Kindly call us on 0700 979 00800 for further assistance.

Thanks for choosing jWeb2SMS.